FAQs
Frequently asked questions about our online shop. Get in touch if you can't find the answer here.
- Can I book a delivery date?
During the Christmas period we offer selected date deliveries. You can choose a date during check out.
- Can I collect my order?
No. Unfortunately our shops don't have enough space to store online orders, and our warehouse is not open to the public.
- When will my order arrive?
We deliver every Thursday, Friday, Saturday and Sunday. Order before 8pm to get your order on the next available delivery day.
View our delivery page for full delivery details.
- How much does delivery cost?
Delivery is free. There's a minimum order of £20. Note that we only deliver to parts of South East London.
View our delivery page for full delivery details.
- I want to make a Christmas order
We are accepting Christmas orders. Choose your date during checkout. Delivery slots are available from Monday 21st December to Thursday 24th December.